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HR Operations Analyst Emploi CDI

il y a 11 mois Autres services Rabat   268 vues
Détails de l'annonce

Mission :

  • Updating the movements (Hiring, mobility and Exits) in HR Tools (workforce management)
  • Reporting technical problems identified to the support teams,
  • Ensuring good data quality in the HR tools with frequent synchronization with relevant stakeholders.
  • Creating HR reporting to meet requestors needs.
  • Management of employee requests (back-office)
  • Analysis of the received requests and assignment to the relevant HR team for processing,
  • Follow up of the execution of the employee’s requests.
  • Liaise with the HR Operations office for Governance and synchronization with the different teams to review requests and anticipate overflow and future actions if necessary.
  • Think out of the box and propose continuous improvement actions.
  • Analysis and management of the various on-boardings, offboarding and renewal movements of employees,
  • Manage day to day requests related to the progress of process
  • Audit control for Internals and externals monthly off-boarded
  • Detection of dysfunctions and causes identification with relevant action plans
  • Raising process improvement suggestions to the Process Lead KPIs monitoring and analysis.

Profil recherché :

  • Bachelor in HR, Business or related field
  • First experience in HR services /HR Admin preferred
  • Fluent in French, Pre-Intermediate and above in English
  • Ability to learn quickly, sense of detail
  • Autonomy, responsiveness, flexibility, dynamism and rigor
  • Good interpersonal skills, team spirit and sense of service
  • Active listening and attention to detail
  • Problem Solving, People oriented
  • Comfortable with numbers, Key performannce indicators
  • Good command of Excel.
  • Collaborative working
Description de la société
Présente au Maroc depuis 2009, AXA Services Maroc est le centre d’expertise en relation client au Maroc des sociétés : AXA France, AXA Direct France et AXA Assistance France.
Faisant partie de l’un des plus grands assureurs au monde, sa mission est de donner à chacun les moyens de vivre une vie meilleure.
Présente à Rabat depuis 2004, AXA Services Maroc compte plus de 2 700 collaborateurs à ce jour. Nous rejoindre : C’est évoluer dans un environnement valorisant proposant une diversité de métiers. C’est aussi intégrer un groupe responsable, offrant une véritable culture d’entreprise, basée sur le développement des compétences de chacun