Connectez-vous pour accéder plus rapidement aux meilleurs offres. Cliquez ici si vous n'avez pas encore un compte.

Support Manager Emploi CDI

il y a 3 semaines Informatique Casablanca   57 vues
Détails de l'annonce

Missions:

  • Leading and motivating a team of support technicians to ensure they are giving the best customer service possible;
  • Know the company's products and policies inside out and be able to communicate it to other members of staff;
  • Implementing new systems and optimizing daily operations;
  • Building a healthy atmosphere and teamwork within the team;
  • Provide the highest level of compliance duties whilst working to achieve the company's growth and income goals;
  • Must have the ability and desire to work with an international team of customer support staff. Essential to have the aptitude to help carry out the mission, values ??goals and objectives of the department and organization.

Profil recherché :

  • Ideally we are looking to hire the right fit immediately;
  • A high knowledge in IT, System Administration and Support;
  • Minimum of five years' experience in managing technical support in medium to big tech support companies;
  • Must possess excellent listening and oral communication skills;
  • Ability to multi-task and high aptitude in problem determination and diagnose staff and business issues;
  • Fluent in the English and French language.
Description de la société
AnyTech365 is the leading company in IoT (Internet Of Things) security solutions in Europe, we provide help, protection and support for the most professional in our sector for all devices connected to the Internet.
With more than 350 employees on the Costa Del Sol, Spain, AnyTech365 has been ranked the fastest growing technology company in Spain and 27th in Europe according to the prestigious Financial Times.
We are official partners of large renowned companies such as Media Markt, Panda and many others.