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System Administrator/ Infrastructure (H/F) Emploi CDI

il y a 3 semaines Informatique Casablanca   37 vues
Détails de l'annonce

Missions:

  • Overall responsibility of Intermediate level for technical support (Incident, Problem, Critical Changes);
  • Driving Change management , approvals, monitoring of effective change execution;
  • Acts a single point of Technical contact during Technical Escalation Management;
  • Able to Perform Audits on Customer and recommend the Best Practices;
  • Experience in documenting / reviewing SOPs, upgrade drafts, and change reports;
  • Perform Incident Management Including Service Request and Restoration for Major/High severity Tickets;
  • Understanding customer requirement and conducting POC \ Demos for new customers and solutions;
  • Risk Analysis & Mitigation in reference Customer;
  • Mentoring & training to team competency enhancement;
  • Support Business Based on Organisation requirement;
  • Practice of the English language and management of the customer relationship in an international context (written and oral English essential).

Profil recherché :

  • You have proficiency and total hands on experience ( +5 yrs) Certification will be added advantage. At least 3 years of hands on experience on below technologies;
  • VMware vSphere, Hyper-v;
  • VMware Horizon View, vWorkspace;
  • Knowledge in AWS, Azure;
  • SCOM;
  • SCCM, Chef Infra;
  • Good Knowledge in windows server;
  • Good Knowledge in Physical Infrastructures (Rack Servers, Blade Servers, Chassis..Etc.);
  • Basic/Intermediate Network Knowledge;
  • Basic /Intermediated ITIL Knowledge.
Description de la société
Créé il y a 30 ans par 3 ingénieurs passionnés, le Groupe ALTEN accompagne en France et dans le monde entier la stratégie de développement de ses clients dans les domaines de l’innovation, de la R&D et des systèmes d’information.