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System Administrator/ Infrastructure (H/F) Emploi CDI

il y a 1 semaine Informatique Casablanca   39 vues
Détails de l'annonce

Missions :

  • Overall responsibility of Intermediate level for technical support (Incident, Problem, Critical Changes)
  • Driving Change management , approvals, monitoring of effective change execution
  • Acts a single point of Technical contact during Technical Escalation Management
  • Able to Perform Audits on Customer and recommend the Best Practices.
  • Experience in documenting / reviewing SOPs, upgrade drafts, and change reports.
  • Perform Incident Management Including Service Request and Restoration for Major/High severity Tickets.
  • Understanding customer requirement and conducting POC \ Demos for new customers and solutions.
  • Risk Analysis & Mitigation in reference Customer.
  • Mentoring & training to team competency enhancement
  • Support Business Based on Organisation requirement.
  • Practice of the English language and management of the customer relationship in an international context (written and oral English essential).

Profil recherché :

  • You have proficiency and total hands on experience ( +5 yrs) Certification will be added advantage. At least 3 years of hands on experience on below technologies.
  • VMware vSphere, Hyper-v.
  • VMware Horizon View, vWorkspace.
  • Knowledge in AWS, Azure.
  • SCOM.
  • SCCM, Chef Infra.
  • Good Knowledge in windows server.
  • Good Knowledge in Physical Infrastructures (Rack Servers, Blade Servers, Chassis..Etc.).
  • Basic/Intermediate Network Knowledge.
  • Basic /Intermediated ITIL Knowledge.
Description de la société
Créé il y a 30 ans par 3 ingénieurs passionnés, le Groupe ALTEN accompagne en France et dans le monde entier la stratégie de développement de ses clients dans les domaines de l’innovation, de la R&D et des systèmes d’information.